Phone Answering Service

I just received a voice message about a friend being hospitalized for a heart attack. It turns out that the message was over 13 months old. This is unforgiveable. Please look into this matter and let me know the step you will take to correct this problem.

Responses

XfinityMartyR

Official Employee

•

2.1K Messages

8 days ago

xjimx Thank you for reaching out! We would be more than happy to investigate the delay in your Xfinity Voice Mail service. Please send us a direct message.

To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

0

Home Phone Features

xjimx

Phone Answering Service

XfinityMartyR

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