Shut off voicemail

All incoming calls go directly to Xfinity voicemail. I would like to turn off Xfinity voice mail and use the voicemail feature on my phone.

Responses

XfinityGabriel

Official Employee

•

2.4K Messages

17 days ago

user_gg3xda, Hi there! Thanks for reaching out. I can understand the importance of wanting to turn off the voicemail so you can use the feature on your phone. You've come to the right place. Our team of experts are happy to help with this over social media. To turn off voicemail for Xfinity Voice, you can manage your settings through the Xfinity Voice website. Here are the steps:

Sign in to Xfinity Voice Settings using your Xfinity ID and password.
Select the preferences you want to change, including options related to voicemail notifications and settings.

For specific options like disabling voicemail notifications, you can adjust the settings under the Voicemail Notifications section.

For more detailed steps, please feel free to refer to the relevant sections in this Xfinity Voice help article here. Please let me know if this helps.

0

Home Phone Features

user_gg3xda

Shut off voicemail

XfinityGabriel

New to the Community?