I cannot get my landline phone to stop sending all incomming calls to automated voice mail! I have spent well over 6+ hours just trying to find an answer on the support website. No phone numbers to call!! I am done with online HELPLESS, And NO I cannot download the APP because I do not have a cell?
user_4s339d Good morning! Thank you for reaching out for assistance with your landline voicemail services. I can see how this would be frustrating for sure. I'm happy to help you get this ironed out today. Can you please send a Direct Message with your name, and the service address associated with our account?
Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
user_4s339d
Visitor
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2 Messages
26 days ago
I cannot get my landline phone to stop sending all incomming calls to automated voice mail! I have spent well over 6+ hours just trying to find an answer on the support website. No phone numbers to call!! I am done with online HELPLESS, And NO I cannot download the APP because I do not have a cell?
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XfinityKassie
Official Employee
•
1.8K Messages
24 days ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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