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Friday, March 28th, 2025 8:16 PM

Voice Mail

How can I disable Xfinity Voice Mail on my cordless land line?

Official Employee

 • 

1.9K Messages

5 days ago

@user_r5mbte

 

Thanks for reaching out to us, if you're like looking to turn off the voicemail option you do need to reach out to us directly so we can remove that option off of your account

 

go ahead send me a direct message including your first and last name as well as your service address to get started.

 

Here's the detailed steps to direct message us:

    • Click "Sign In" if necessary
    • Click the "New message" (pencil and paper) icon
    • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
    • Type your message in the text area near the bottom of the window
    • Press Enter to send your message

 

 

 

 

 

2 Messages

I cannot find the icon "New Message" on this screen.  So I have been unable to follow the instructions to message you.

Official Employee

 • 

1.6K Messages

@user_r5mbte if that 

 https://forums.xfinity.com/direct-messaging link is not working the icon on the top right to the left of the bell should also work. 

I am an Official Xfinity Employee.
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