Visitor
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4 Messages
voice readable voicemail
when i log into my xfinity voice online. i am unable to see call history or set up voicemail settings. it says to contact customer service.
Visitor
•
4 Messages
when i log into my xfinity voice online. i am unable to see call history or set up voicemail settings. it says to contact customer service.
XfinityRay
Official Employee
•
3.7K Messages
5 days ago
Hi there, @user_i6b4ki! Thank you for taking the time out of your day to reach out about the call history and voicemail settings. Are you seeing other aspects of your phone service listed on your account?
Are you logged in as the Primary User?
This link shows how to view your call history, https://www.xfinity.com/support/articles/check-voicemail-xfinity-connect. This also goes over how to hide the call history. Can you check that setting for me and ensure it does not show hidden?
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. We are happy to continue helping you here, but please keep that in mind for the future.
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