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wvzr1
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106 Messages

Friday, January 24th, 2025 11:35 PM

VOIP 'Month to Month' for a trial

Can VOIP be added on a 'month to month' for a trial. A friend has maintained his actual landline for very good reasons. He has now reasonable 'cellular' service at the address but isn't sure he's wanting to scrap the 'landline' quite yet. I'm interested in the fees for the service and if it might require a contract change. He's not interested in a contract but the way I recall things are that even if a Comcast/Xfinity customer tries and dislikes the service so long as they continue other services there are no fees.

I'd be interested in a direct communication with a Comcast/Xfinity representative. I've tried the hoops for CHAT and that hasn't worked. It's sometimes quite aggravating to communicate with a corporation that wants your $$$ but makes it increasingly difficult to initiate a conversation.

Comcast/Xfinity representatives I'm very interested in a conversation!

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8 days ago

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wvzr1

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9 days ago

I asked that a Comcast/Xfinity 'agent' reach out! No interest? I've tried other sources and wanted to avoid taking it to the Reddit Group. 

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XfinitySheila

Official Employee

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974 Messages

 

wvzr1 I would love to help. Generally speaking, you are able to add the home phone services at every day pricing without needing to commit to a term contract. I am happy to take a closer look. 

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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