Visitor
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4 Messages
wana cancel my landline
hi, i want to cancel my landline service because i don't use it so i wana know if i cancel my landline service but keep my internet do i have to pay etf, and how does it effect my bill.
Visitor
•
4 Messages
hi, i want to cancel my landline service because i don't use it so i wana know if i cancel my landline service but keep my internet do i have to pay etf, and how does it effect my bill.
CCYvonne
Contributor
•
340 Messages
2 years ago
Hi, @ASIDD and thanks for taking the time to reach out to the Xfinity Digital Care Team! I would be happy to repackage your account to a plan and pricing that fits your needs. Rest assured, you won't have to pay an eft when cancing phone, if you keep intnernet.
Please send us ase send us ase send us a DM with your full name and address.
You can send me a DM by following these directions:
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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