Outsiders's profile

Visitor

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16 Messages

Thursday, November 21st, 2024 2:41 AM

We Need To Block More Than 200 Phone Numbers

Is there a chance we could increase the limit on the blocked calls list? I’ve already got around 130 numbers on there, and I’m still getting about 20 scam calls every day.

Official Employee

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808 Messages

4 months ago

Good evening @Outsiders. We will pass along your request to our phone team for review. Let us know if you need anything else.

Visitor

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12 Messages

6 days ago

I agree with this older post about the 200 limit. The blocked calls list should be unlimited in my opinion. Even 1000 numbers would not be enough. Every week I have to delete blocked numbers to make room for more blocked numbers. It is 5pm right now, and so far I have been bombarded with 14 unwanted calls today, and will probably get another six or eight before the day is over. I am so dang sick and angry about this and it appears no one or no company has a complete answer for it. NOMOROBO helps, but it is not near good enough.

Official Employee

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1.7K Messages

Hey @eldegee, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Voice call features. I am glad to hear you take advantage of our Xfinity Voice Call Screening feature. 
 
With our Xfinity Voice Call Screening tools, you can create a list of up to 200 callers when will receive an announcement saying you are not available. We greatly appreciate you taking the time to provide us with your feedback and will be more than happy to pass it along. While we have no information if this may be increased in the future, your feedback will help show interest in getting an increase made.  
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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