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Tuesday, October 22nd, 2024 3:22 PM

Whitelist/Accepted Caller Bank for Landline

I receive an absurd amount of spoofed phone calls every day and only want to receive calls from contacts I trust. There needs to be a white list or accepted caller bank for xfinity voice landlines so that users can control the received calls. I already have the highest level of spam blocking enabled as well as nomorobo on my landline. Please Xfinity, hear out the MANY customers using xfinity voice and create a solution. It would be a very welcomed feature on the VOIP-based service you offer.  

Official Employee

 • 

2.5K Messages

28 days ago

Thank you for reaching out @user_dt_987 I do not like getting those kinds of calls as well. The link: https://www.xfinity.com/support/articles/change-spam-blocker-settings will assist you with spam blocking controls. At this time we do not have a way to only allow specific numbers to reach you. I totally get how this is not the best answer or the most desirable and I am really sorry.

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