@user_w8gsms We can help you complete that request. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Since you already sent us a Dm we will continue with you there.
Ok. I found the directions to DM on one of the forums with a question related to canceling voice mail. That is the only reason I reached out. I thought I was doing what I was supposed to. What do I do now?
I see that you sent us a Direct Message, and we responded to you there @user_w8gsms.
To confirm, did you receive our most recent reply? If not, there may have been an issue with message delivery or notifications.
When you have a chance, please check your Direct Messages and let us know if our response came through.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityPeterH
Official Employee
•
3.1K Messages
8 days ago
@user_w8gsms We can help you complete that request. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Since you already sent us a Dm we will continue with you there.
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