S

Visitor

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1 Message

Monday, November 7th, 2022 4:11 PM

Closed

Being charged for Xfinity voice, I don’t want it

I am being charged for Xfinity voice and I have T-Mobile phone service,Xfinity for my cable and Wi-Fi.   How do I cancel the voice since I don’t have it or want it. 

Official Employee

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6.9K Messages

2 years ago

Hello @Smerc! We appreciate you for posting to the Xfinity Community Forum to get help with changing your services. I would be more than happy to assist you with getting the Xfinity home phone service removed from your account. Please send a direct message with your name and service address to "Xfinity Support" by clicking on the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat. 

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