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Visitor

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5 Messages

Wednesday, June 7th, 2023 3:16 PM

Closed

Can I port a phone number to my existing Xfinity Voice service?

The number is currently with Vonage.

Valued Contributor

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406 Messages

1 year ago

Thank you for reaching out on the forums, @user_beca7c! I know your post is from a couple of days ago, but are you still looking to port a number over to your account?

Visitor

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5 Messages

@XfinityTimothy​ yes, with no specific time limit

Valued Contributor

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406 Messages

1 year ago

Just to confirm, when you say "no specific time limit" are you indicating that you don't have a date when your existing phone number will be deactivated?

Visitor

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5 Messages

1 year ago

correct — basically would like to get this number ported in the next few weeks

Official Employee

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933 Messages

Great! We can help. To clarify, this would be for landline service and not mobile correct? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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5 Messages

1 year ago

is not mobile, is a number currently used with www.vonageforhome.com

Visitor

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5 Messages

1 year ago

This interchange takes far too long and is not an effective way to address the issue.  Close this case.

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