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tbill1
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Friday, December 15th, 2023 3:10 PM

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Canceling Voice?

This may be a dumb question ....I have my own older Arris voice modem and I'm considering dropping voice to save money.

If I do so, will that cause problems with my modem where it will need to be adjusted?

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11 months ago

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tbill1

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11 months ago

4 days and a xfinity employee can't respond?

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XfinityBenjaminM

Official Employee

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1.6K Messages

@tbill1 Hello! We can certainly assist you with making changes to your services. It won't cause any issues with your modem, it just means should you want to add phone service in the future, you already have the type of modem to be able to do that.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

11 months ago

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