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Visitor

 • 

3 Messages

Thursday, June 8th, 2023 11:59 AM

Closed

Change service to new location

Continue current home service to new location scheduled for 6/12/2023

Visitor

 • 

3 Messages

1 year ago

Must include Xfinity voice to new location

Visitor

 • 

3 Messages

1 year ago

Continue current Xfinity voice service to new location

Problem Solver

 • 

519 Messages

@user_047c9a I would love to help make sure all services are moved over to your new location with Xfinity voice and our voice commands on our X1 remote.

Could you please send our team a direct message with your full name and full address?

 Our team can most definitely take a further look at this issue.

 To send a "Direct Message" to Xfinity Support:

 Click "Sign In" if necessary

 Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 

Click the "New message" (pencil and paper) icon

 The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 

 - An "Xfinity Support" graphic replaces the "To:" line

 Type your message in the text area near the bottom of the window

 Press Enter to send it

 See https://comca.st/3KQF8q9r for an example.

I no longer work for Comcast.

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