Cordless Phones losing charge after switch to Comcast

She can receive and make calls. I assume the phones are plugged into the phone jack. Their tech guy came by and is ordering new batteries for them but it just seems weird they were fine before the switch. 

The timing on that is strange PflowcoulPA, connectivity wise, there is nothing that should be adding any additional strain to the system, are all of these handsets charging from the same base or a different base to charge is setup with each of the handsets? Appreciate your time and patience with all of this. 

Each handset has its own charging base. Thanks!

@PflowcoulPA, When was the last time those batteries were changed? Do you know if it's been over a year or two? I'm wondering if it's time for a battery swap. 

Do you know how long it takes before those new batteries arrive?

You are probably right it's got to be more than 2 years. I do think it may be just a coincidence. The batteries should be here this week and I'll report back. Thank you so much for your persistence!

Hi there, @PflowcoulPA Thank you so much for the update, my parents had the same issue and had to replace there phone battery as well. Before I let you go, are there any other service or account concerns I can assist you with today?-Richard