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Thursday, October 17th, 2024 6:52 AM

How do I Chat with agent LIVE

Xfinity Agent SUCKS!!!!  Need LIVE agent!  Landline does not work!  I have zero phone service at this point

Official Employee

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1.7K Messages

3 months ago

Hello there, I'm sorry to hear you're experiencing phone service issues. I would be more than happy to help resolve this problem you're having. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

1 Message

2 days ago

I don't see a chat icon

Official Employee

 • 

1.5K Messages

 

user_y6ot5n Good morning! Thank you for reaching out to our Xfinity Forums Team. I'm sorry to hear you are running into some difficulties. I'd delighted to help you get in the right direction. Are you trying to get to chat through this platform, or throught the Xfinity App? 

 

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