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Monday, March 31st, 2025 3:10 PM

How to activate a home phone line

no dial tone on home phone line

Problem Solver

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653 Messages

3 days ago

To activate your Xfinity home phone line, ensure your Xfinity Voice modem is properly connected and powered, then plug your phone into the "TEL 1" port on the modem and a phone jack in your home.

Official Employee

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1.2K Messages

1 day ago

 

user_2mrf8p Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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