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user_zo9fdl
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3 Messages

09/11/2026 4:51 AM

International inbound routing issue

I have an international inbound routing issue. Domestic calls are working fine, but incoming foreign traffic is failing to reach my switch. Please check if my number's Intermediary Routing Tables are configured correctly and escalate this to your Tier 3 Network Engineering team to trace the inbound gateway handoff."

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6 days ago

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XfinityMatthew

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2.2K Messages

7 days ago

Hello @user_zo9fdl Thanks for reaching out. Is it specific countries' having issues or just all international calls for you? Do you have any issues with outbound calls internationally?

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user_zo9fdl

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3 Messages

This is specifically from Hong Kong. 

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6 days ago

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XfinityQuemekia

Official Employee

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1.4K Messages

Is this happening with all calls from Hong Kong, or just specific carriers (like mobile vs. landlines)?

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6 days ago

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