New Poster
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3 Messages
Landline Phone Cracking & Popping
My landline phone cracks and pops when I hear the dial tone. I have had this issue months ago, a technician assisted me and it stopped for maybe a couple of days. I have restarted the modem and still can hear the cracking and popping. HELP!!!!!!!!!!!!
CCMorgan
Gold Problem Solver
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3.3K Messages
3 years ago
Hi,Ollison. Thanks for taking time out of your day to create a post here in the community, we appreciate it. I know from personal experience that it's never fun to be the one with a poor-quality sounding phone line. It can be quite irritating! Let's see what we can do for you.
This issue is most commonly caused by backfeed from in-home phone wiring. Do you use the phone jacks in your walls or do you have a main phone unit that plugs into the modem with smaller satellite bases units that plug into power in the other rooms? Everyone's setup is different and it's important for us to know/understand yours, in order to help you out.
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janetteg
New Poster
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2 Messages
3 years ago
I am having terrible issues. Phone calls from 904 to 401 cracking , popping , disconnecting constantly. Restarted modem. Someone from Xfinity was supposed to call me.. HA HA waiting for 3 days now.
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