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downloading - Hello, and thank you for taking the time to join us here on the Xfinity Forums—we truly appreciate you reaching out. I understand how important it is to stay connected in the way that works best for you, and I’m glad you asked about this.
At this time, Xfinity Voice home phones aren’t able to receive text messages. Comcast retired all landline and VoIP texting functionality a few years ago, and because Xfinity Voice operates on a traditional landline/VoIP platform, texting isn’t supported on that equipment.
That said, if you’re interested in texting and other mobile features, this could be a great opportunity to explore a smartphone option. We currently have some fantastic promotions available—like saving up to $830 on the latest iPhone models or up to $500 on select Samsung Galaxy devices—making it easier than ever to stay connected with both calling and messaging.

Another option you might try is checking to see if Fidelity NetBenefits—or any other impacted service—offers alternative verification methods, such as sending the code via email instead of text message. Many providers have multiple authentication options available, and switching to email can often be a quick and effective workaround.
If you’d like, I’d be more than happy to walk through those Mobile options with you and help find something that fits your needs!

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