Visitor

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1 Message

11/06/2026 1:44 AM

New modem, but phone problems

Technician installed a new modem because our land line phones were working intermittently.

It was suggested that we get new phones which we did.  Now we have lost all of our contacts.

Is there a way to retrieve them or must I input them all again.

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Official Employee

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4.1K Messages

2 days ago

 

Thank you for your feedback, user_5uo6q5! This is not what we want for anyone and we appreciate the opportunity to help in every way we can. To view or retrieve saved contacts related to your account, you can access your address book through the Xfinity Connect Portal. Check out this helpful aritlce for more info and step by step instructions. View and download Xfinity Voice call history

 

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