Contributor
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109 Messages
Newer higher security for spam calls
I thought that I had received an email not that long ago from Xfinity saying that they have some new measures on blocking spam telephone calls. I can't seem to find that email now. Anyway, for the past 2 days I have been trying to log on to one of my websites that has 2nd or maybe it is 3rd, party verification and will call me and give me a code to enter. My phone never rings yet it goes to voice mail and there is no message or code left. I am thinking that the new spam measures are considering this call spam. How can I fix this so I can get these verification calls that I need?
margene1636
Contributor
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109 Messages
27 days ago
I figured it out. When the call came to give me the code to put in, the spam filter was considering it low risk, and on a couple of tries, medium risk spam and then it was automatically sent to VM. I just went in and changed my settings. I don't know how much hair I pulled out trying to figure it all out.
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