Visitor
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1 Message
no dial tone on voice service after upgrade from xb6 to xb8
I upgraded from an xb6 router to the xb8. The wifi and internet work, but the phone service doesn't. I don't get a dial tone.
Visitor
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1 Message
I upgraded from an xb6 router to the xb8. The wifi and internet work, but the phone service doesn't. I don't get a dial tone.
XfinityThomasB
Official Employee
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1.9K Messages
10 days ago
user_e090f2
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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