1 Message
No dial tone
We just got a new modem and we have no dial tone. We passed all the tests for jacks and such, but plugging a known good phone into the modem doesn't help. You can hear beeping when the buttons are pressed but that's it.
1 Message
We just got a new modem and we have no dial tone. We passed all the tests for jacks and such, but plugging a known good phone into the modem doesn't help. You can hear beeping when the buttons are pressed but that's it.
XfinityPeterH
Official Employee
•
1.8K Messages
2 months ago
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
• Press Enter to send it
Check out for example on how to send us a Direct Message: https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e
0
0