1 Message
No dial tone
I replaced my modem yesterday, everything worked before I replaced it but after putting in the new modem I have no voice service, no dial tone. Dead!!!!
1 Message
I replaced my modem yesterday, everything worked before I replaced it but after putting in the new modem I have no voice service, no dial tone. Dead!!!!
XfinityEva
Official Employee
•
1.6K Messages
11 days ago
Hi there! Thank you for taking the time to reach out to us. Are you still experiencing issues with the new modem? We may need to make sure your modem is fully activated. Before we do so, have you tried another previously working outlet?
What is the status on the modem light?
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