Hey @SeanMc74, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to activate the Xfinity Voice service on the new Xfinity xFi Gateway. With modem swaps, we would need to go through the activation and provisioning of the Xfinity Voice service.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
Thanks for allowing us to help with your dial tone concerns, SeanMc74. I'm glad the reprovisioning helped resolve the issue. If you need anything else, don't hesitate to create a new public submission. Have a great day!
XfinityDemitrius
Official Employee
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2.1K Messages
1 day ago
Hey @SeanMc74, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to activate the Xfinity Voice service on the new Xfinity xFi Gateway. With modem swaps, we would need to go through the activation and provisioning of the Xfinity Voice service.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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XfinityDilary
Official Employee
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2.5K Messages
24 hours ago
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