user_e2k2h9 Good morning! Are you still having the same issue? I would advise attempting to unplug phone line from the Tel-1 port on the modem and then reconnecting the line. That should clear up the dial tone issue.
Hey there, @user_22g46l! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. We would be more than happy to look into details on our end, can you please share us with further details?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityTommy
Official Employee
•
3K Messages
27 days ago
user_e2k2h9 Good morning! Are you still having the same issue? I would advise attempting to unplug phone line from the Tel-1 port on the modem and then reconnecting the line. That should clear up the dial tone issue.
2
0
user_02ayly
Visitor
•
1 Message
1 day ago
No dial tone on my voice phone.
0
0