Hi there and welcome to Comcast @user_yy0hcn. I am sorry to heat that you have no home phone service at home. Did you change modem as well?
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user_43e2j8 Hello! Thank you for reaching out. We are sorry to hear that your home phone isn't working after replacing the modem. We believe this should be an easy fix, and we'll be happy to help! Please send a Direct Message with your full name and address.
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "Start a New Conversation" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
user_yy0hcn
Visitor
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1 Message
8 days ago
I have to same problem. No help so far from xfinity.
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XfinityBenjaminM
Official Employee
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3.5K Messages
8 days ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "Start a New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0