U

Visitor

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1 Message

Saturday, April 1st, 2023 1:25 AM

Closed

No voice sounds from landlines

When  landline phone rings, I cannot hear any voices although they can hear me. I purchased new phones but the problem persists.

Accepted Solution

Official Employee

 • 

1.2K Messages

2 years ago

Hello @user_d5a54f! Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

 
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