Visitor
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1 Message
Not able to remove landline
I haven’t had access to a landline in years but I’m being charged for it. I’m not able to remove it from my plan. Is it possible to remove and be refunded for something I have no access to
Visitor
•
1 Message
I haven’t had access to a landline in years but I’m being charged for it. I’m not able to remove it from my plan. Is it possible to remove and be refunded for something I have no access to
XfinityShawn
Official Employee
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1.5K Messages
3 days ago
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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