outgoing calls from my xfinity phone to an AT&T phone will only go to their voicemail

When I call from my xfinity internet phone to an AT&T landline the call will only go to their voicemail. However my cell phone will call them just fine.

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XfinityWilliam

Official Employee

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1.4K Messages

2 years ago

Hello ccrain10. Are you referring to the Xfinity Mobile or Xfinity home phone?

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ccrain10

New Poster

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5 Messages

Our Xfinity home phone.

2 years ago

0

XfinityRaul

Official Employee

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2.9K Messages

@ccrain10 Are you having issues calling any other phones numbers or just this one in particular?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 years ago

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ccrain10

New Poster

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5 Messages

It just happens to my wife's father's Lively phone.

2 years ago

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XfinityKassie

Official Employee

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2.6K Messages

ccrain10 Hmmm. Is it possible he may have accidently blocked your number?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

2 years ago

0

Home Phone Service & Equipment

ccrain10

outgoing calls from my xfinity phone to an AT&T phone will only go to their voicemail

XfinityWilliam

ccrain10

XfinityRaul

ccrain10

XfinityKassie

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