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Wednesday, July 31st, 2024 11:02 PM

Outside phone line needing relocated HAZARD!!

Currently moving electric line and open power lines, there is a phone line that also needs moved that was NOT MARKED duringthis process.

Official Employee

 • 

1.7K Messages

4 months ago

Thank you for reaching out to us @user_trcst6! You’ve reached the right team to open a ticket and make sure our lines are relocated. 

Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:


Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 - An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

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