user_dgfimp Thank you for letting us know you are having issues with your land line number after a signal was sent. If you are still having issues the first thing I would recommend would be to unplug your modem from the power for a few moments and then reconnect it. Since your phone service runs through the modem most of the time a reset will update everything for the phone features to correct any issues.
Have you already reset the modem by unplugging it since this issue started?
user_dgfimp, when you have time, I know going offline in the middle of the day isn't great for most folks. Give that a try and let me know if you still run into issues once the modem is back online.
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XfinityAmandaB
Official Employee
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3.4K Messages
3 days ago
Have you already reset the modem by unplugging it since this issue started?
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