Hey there, krmlyon! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear to about the experience with your phone, it certainly is not what we want for our customers. Just to ensure we are on the same page, are you speaking about the Xfinity Voice service? If so, did you get a new modem?
XfinityAdrienne
Official Employee
•
1.3K Messages
2 days ago
Hey there, krmlyon! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear to about the experience with your phone, it certainly is not what we want for our customers. Just to ensure we are on the same page, are you speaking about the Xfinity Voice service? If so, did you get a new modem?
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