krmlyon's profile

Visitor

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1 Message

Monday, May 19th, 2025 2:46 PM

Phone not working

Xfinity restarted my modem 3 times but my phone still does not work

Official Employee

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1.3K Messages

2 days ago

Hey there, krmlyon! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear to about the experience with your phone, it certainly is not what we want for our customers. Just to ensure we are on the same page, are you speaking about the Xfinity Voice service? If so, did you get a new modem? 

 

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