ljsears's profile

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1 Message

Tuesday, February 13th, 2024 10:20 PM

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Phone says messages full

The phone says voicemail messages are full but there are only 17 saved messages. I already went through and deleted a lot of messages and I re-saved 17 messages that I need to save. 

Official Employee

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1.1K Messages

9 months ago

Hello @ljsears, thanks for reaching out for help with your Voicemail storage. 

Your Xfinity Voice voicemail inbox can store 10MB of audio, which is equal to approximately 85 minutes of voicemails. To open more space in your voicemail inbox, click Send to Trash under the OPTIONS menu to delete your unwanted voicemails. Your deleted voicemails will still count towards your storage limit until you empty your trash bin. This permanently deletes the files from our servers, after which they can no longer be recovered.

You can also save voicemails to your computer as MP3 files by clicking Download Voicemail under the OPTIONS menu.

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