1 Message
Service
Hi, i completed two requests for home service line and have not received any feedback from Xfinity. Order Number: (Edited: Personal Information) and
Order Number: (Edited: Personal Information)
1 Message
Hi, i completed two requests for home service line and have not received any feedback from Xfinity. Order Number: (Edited: Personal Information) and
Order Number: (Edited: Personal Information)
XfinityBillie
Official Employee
•
3.2K Messages
1 month ago
@user_b8jogo Thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, you placed orders for services but never received any confirmation emails from us? I would love to look into this further. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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