Visitor

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1 Message

10/23/2026 3:11 PM

Static

Static noise on Xfinity Voice home phone 

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Selected Oldest First

Official Employee

 • 

3.8K Messages

6 days ago

Good morning, @user_vfm5yl ! I’m sorry you’ve been dealing with static on your Xfinity Voice home phone. Since a few days have passed, I wanted to check whether you’re still experiencing the issue so we can determine the next step.

Visitor

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2 Messages

Bad connection at receptacle 

Replaced the wire and all is well now.

Official Employee

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2.6K Messages

 

user_xfnavg Awesome, is there anything else we can assist you with?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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2 Messages

Problem solved. Static has been eliminated. 

Official Employee

 • 

2.8K Messages

Thank you for the update, glad replacing the wire helped! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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