Visitor
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2 Messages
Trying to Port Home Phone # to Comcast Home Phone
I have TV from 2008. I added Internet 09/14/2026 which is fine. I also ported my ATT VOIP home phone number to Comcast Home VOIP phone 09/14/26.
My ATT phone is still working, but my port has not been completed.
XfinityThomasC
Official Employee
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3.7K Messages
16 days ago
Hi there @user_e1buq4 Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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XfinityRay
Official Employee
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4.4K Messages
7 days ago
Hi there, @user_e1buq4! We were trying to reach you in a direct message but have been unable to. We want to ensure your concerns are resolved. The number port is showing completed as a result of the ticket we opened. Is the home phone service working now? You can make and receive calls through Xfinity?
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