angelsix's profile

Contributor

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78 Messages

11/06/2026 9:18 PM

Xfinity Connect URL CHANGED

connect.xfinity.com, the url to check our phone messages, etc. is 404.  This is the url from the page <https://www.xfinity.com/support/articles/get-voicemail-while-traveling> about "Access, listen to, and download your voicemail — Xfinity Voice help".  That was also the url given me by the AI helper.  The support should be changed to give us a working number (or, even better, just link the old url to the new one.

What works is https://connect.xfinity.com/appsuite/#!!

Oldest First
Selected Oldest First

Contributor

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78 Messages

3 days ago

Oops, it's worse than I thought.  OK, the new link gets you the three tabs to choose from, "Email", "Address Book" and "Voice".  The first two work, the third, "Voice" is 404.  Is this a known error that is being addressed?

Contributor

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78 Messages

3 days ago

And, now I just discovered that voicemail is only 404 using Chrome.  It works on Edge.   ...   sigh

Official Employee

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4K Messages

 

angelsix. I am glad to hear it is working on Edge. Have you tried clearing the cache and cookies on Chrome to see if that works? Let us know if that helps. 

 

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