Contributor
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40 Messages
Xfinity Voice is gone??????
Can't access it anymore, i click it nothing loads up, been this way for a week now. checked using my cell phones, same thing. Anyone else having this problem?????
Contributor
•
40 Messages
Can't access it anymore, i click it nothing loads up, been this way for a week now. checked using my cell phones, same thing. Anyone else having this problem?????
user_4f6ykw
Visitor
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3 Messages
23 days ago
It was working fine for me this morning -- i'd like to know what happened too. No warning what so ever if they got rid of it for good.
1
0
user_3gbru5
Visitor
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2 Messages
22 days ago
The online voice message portal is not working. I’m getting error 404 or screen freezes. I spent more than an hour with support yesterday, the person finally tried to access the portal himself and said it was not functioning. The person could not give me any further information or who else I could contact. It is still listed as a feature of the voice service and I have received no notice of its having been discontinued.
1
0
user_pz41ml
Visitor
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1 Message
22 days ago
Me too. It's been several days. Email works fine, but voice gives me the 404. I've tried this on several machines including a linux box. Always the 404.
1
0
user_28a1j7
Visitor
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1 Message
22 days ago
We need to claim a refund credit for days/hours service interrupted. These services were paid for and not delivered.
2
user_b23411
Visitor
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1 Message
22 days ago
Yes, what the heck!!!
1
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XfinityJosephA
Official Employee
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1.9K Messages
22 days ago
Quadro since this issue is happening on multiple devices send us a direct message, so we can help. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.
1
0
user_32db8e
Visitor
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2 Messages
16 days ago
I am having this problem now, so it seems to be continuing for many days. I can still manage directly through my phone, but it's difficult.... Wish xfinity would advise as to how long this will go on and if there are any work-arounds. Also, I hope their customer support managers will advise their everyday helpers so the misleading responses the workers are giving -- see below -- will stop. That's so frustrating when it happens. //. Are the customer support managers monitoring these messages? Seems like sometimes yes, sometimes no. Sheesh.
2
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