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whatnamesrleft
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Sunday, June 14th, 2026 1:05 PM

Xfinity Voice Sorry, but something went wrong. Please try again in a few minutes.

I get the subject message "Xfinity Voice  Sorry, but something went wrong.  Please try again in a few minutes." Its been more then a day now, still no change.  I pulled the power plug out of my gateway, and plugged it back in. Once it was back up, still the same message. 

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14 hours ago

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whatnamesrleft

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19 Messages

3 days ago

Update: I cleared the cookies, and temporary internet files. Still get the same message after logging back in.

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XfinityDena

Official Employee

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4.4K Messages

@whatnamesrleft I am sorry for this issue. Are you unable to make or receive phone calls?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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23 hours ago

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user_nnaz1o

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I have also experienced the same issue since the weekend. Everything is fine except the web voice log in page to listen to voicemails. I have tried on different devices and browsers and it makes no difference. 

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17 hours ago

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user_urp6pa

2 Messages

Same here. I get the exact same message whenever I try to view voicemails or access my call history by way of my online account. Has been going on since early Monday.

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14 hours ago

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