Visitor
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3 Messages
Xfinity voice
I am paying $30 a month for xfinity Voice and I see there is a $20 plan. I want to know what the difference is between the two I’m trying to save money on my account and lower my bill.
Visitor
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3 Messages
I am paying $30 a month for xfinity Voice and I see there is a $20 plan. I want to know what the difference is between the two I’m trying to save money on my account and lower my bill.
XfinityAirelle
Official Employee
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3K Messages
4 days ago
Hi there! Totally get wanting to lower the bill. You’re not alone. Let’s slow this down and make sure we don’t accidentally remove something you actually need.
The short version is this: the $30 Xfinity Voice plan and the $20 plan are very similar, but the $30 plan usually includes more calling features and broader calling coverage, while the $20 plan is more of a basic, no-frills option.
Before I give you a firm recommendation, I want to make sure we’re comparing apples to apples and not cutting something you rely on.
A couple quick questions so I can guide you the right way:
Do you use your home phone mainly for local calls, or do you make a lot of long-distance or international calls?
Do you use features like voicemail, caller ID, call blocking, or simultaneous ring?
Is the phone mostly for emergencies or everyday use?
Once we know how you actually use the Voice line, we can tell you whether the $20 plan will work just fine for you or if sticking with the $30 plan makes more sense. Our goal is to save you money without creating a headache later.
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