ANSWERED: How to change your Comcast billing date

***Updated 9/2/2026***

Xfinity Home, Internet, TV, and/or Voice members can change the monthly due date for their bill online. Currently, Xfinity Mobile members can't change their due date.

Already changed your due date? Check the status on xfinity.com.

Eligibility and key reminders

To be eligible to move your due date, you must:

• Have completed at least one billing cycle.
  • If you’re an existing member who recently moved, you need to go through at least one bill cycle before changing your bill’s due date since you now have a new account number.
• Not have a past due balance.
  • If you're past due, you can make a payment for the full past due balance and then change your due date. This excludes payment arrangements and scheduled payments.

Once you change your bill’s due date, you must keep that billing date for at least six months.

Things to know:

• Changing your due date won't cause late fees.
• Your next bill may come sooner or later than normal. This is a "transition" bill and may be higher or lower than a normal bill.
• Your new due date takes effect on the second bill after you change it.

Change your monthly bill due date online

Follow these steps to change the due date for your Xfinity Internet, Home, TV, or Voice account.

1. Sign in to xfinity.com with the Primary Xfinity ID.
   • If needed, you can look up your Xfinity ID or reset your password.
   • Not sure which one is your primary username? Take a look at What's an Xfinity ID or the different user roles. 
2. Click the Billing card in the middle of the screen.
   • You can also click Billing & Pay from the top. Then, select View Bill & Transaction History. 
3. Scroll to Bill Settings. Then, click Bill Due Date.
   • If you also have Xfinity Mobile, you need to click Bill Details for your Xfinity plan first to see Bill Settings. You can then click Bill Due Date. 
     
4. Choose the new date by clicking the drop-down menu next to New bill due date. Then, click Continue.
   
5. You'll then see your current bill due date and the new date you chose. Click the Submit button to make the change.
   
   
   • You’ll also see a breakdown of the bill amount until the change is made. This is because it takes two bill cycles for the new date to take effect.
6. The next page confirms your due date has changed. Click Thanks, I’m Done to finish.
7. You'll get a confirmation email with your new due date.
   • If you’re enrolled in automatic payments, the email will tell you when the automatic payments will be deducted from your account.
   • If you’re not signed up for automatic payments, you’ll get an email listing your new bill due date along with other billing details.

Change or cancel your request

Once you request a date change, xfinity.com shows a banner letting you know the change is pending. While it's pending, you can change or cancel the due date change up to the date listed in the banner.

1. Sign in to xfinity.com with the Primary Xfinity ID.
2. Click the Billing card in the middle of the screen.
   • You can also click Billing & Pay from the top. Then, select View Bill & Transaction History. 
3. Scroll to Bill Settings. Then, click Bill Due Date.
   
   • If you also have Xfinity Mobile, you need to click Bill Details for your Xfinity plan first to see Bill Settings. You can then scroll to Bill Due Date. 
4. The next page shows the details.
   
   
   • To cancel the due date change, click Cancel Request next to Change Status.
   • You're asked to confirm the cancellation and are told you'll keep your current due date.
     
   • To change the due date, click Edit next to Current bill due date. Then, start the process over to choose a new date.
     

Once the status changes from Request pending to Request in progress, you need to wait six months before making another change to your due date.

FAQs

Can I change my due date if I'm a new customer? What if I'm on a Seasonal Convenience Plan?

Yes, as long as you already got your first full bill you can change your bill due date. If your first bill was a partial bill, you aren't eligible to change your due date at this time.

How do I find out what my due date is now?

Go to your account and you'll see it on the Overview tab.

How will I know if my "transition" bill will be more or less than my regular bill?

You'll see an estimate of your next bill when you make your changes.

What if I sign out of my account before I'm done making the change?

No worries! Your due date won't change. Sign back in to make the change.

Will changing my bill due date affect my future scheduled payments?

No, it won't affect any scheduled payments.