ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?

***Updated 9/2/2026***

You can put your Xfinity account on a Seasonal Convenience Plan if you’re going away for a while. This helps you save money while keeping your services ready for when you return. 

How to enroll

1. Go to the Seasonal Convenience Plan homepage and click Enrollment & Manage Seasonal.
   
2. Sign in with your Xfinity username and password.
3. Pick your start and end dates, then click Continue.
   
   • Tip: Set your end date one day before you return home for a smooth restart.
   • Unavailable dates will be grayed out.
     
4. Choose the email you would like us to contact you at. You can also enter a different one.
5. Select where you would like the bill sent while you are away. 
6. Select the service you want and click Continue.
   
7. Accept the Terms & Conditions and click Continue.
   
8. Review your information, agree to the monthly charges, then click Submit.
   
   • All your eligible services will be placed on the Seasonal Convenience Plan.
     
9. After you submit, you’ll see a confirmation screen. 
   
10. You’ll also get a confirmation email shortly after you sign up.
    

How to manage your plan

After you sign up, you can manage your Seasonal Convenience Plan by visiting the Summary page at www.xfinity.com/seasonal. There you can cancel or change dates for your plan.

• You can only cancel the plan before it starts. Once it begins, the Cancel Seasonal Convenience button will stop working.
• You can update your plan using the Change Seasonal Convenience button:
  • You can’t change your start date if it has already passed.
  • You can change the end date if it hasn’t passed, and you haven’t used the maximum number of days allowed.

After making changes, check the box that says: “I certify that I understand and consent to the rates and charges.”  Then click Save Changes.