After 15 or 20 minutes the person I'm talking to can no longer hear me

After 15 or 20 minutes the person I'm talking to you can no longer hear me. I can hear them but they can't hear me it happens regardless which phone I'm on or where I'm at I could be in another town and Xfinity service still gets [Edited: "Language"] after 15 or 20 minutes the other caller can never hear me it has caused Great problems. This is went on for a long time I mean years and I'm tired of it I need this fixed people just laugh and say oh you have Comcast

Responses

Oldest First

Selected Oldest First

XfinityBenjaminM

Official Employee

•

2.5K Messages

4 days ago

Mindylou1126 Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear of the issues you're having with your Xfinity Mobile service. We'll be happy to take a look and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

0

Network

Mindylou1126

After 15 or 20 minutes the person I'm talking to can no longer hear me

XfinityBenjaminM

New to the Community?