Hey @user_2a191c, thank you for reaching out to Xfinity Support on our forums. Due to security reasons, we are limited on support for Xfinity Mobile over social media. Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
We are limited when it comes to Xfinity Mobile here on this team. Have you tried resetting the network?
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XfinityNicolas
Official Employee
•
1.1K Messages
1 year ago
Hey @user_2a191c, thank you for reaching out to Xfinity Support on our forums. Due to security reasons, we are limited on support for Xfinity Mobile over social media. Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?
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