Bad Network - Not Reliable Internet 5G/4G

I recently switched to Xfinity Mobile, but I’m not having the best experience. The tower reception is spotty, and the internet speed is slow. Before you make a switch, I suggest you check out the coverage in your area. It might not be worth it for you.

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XfinityVianney

Official Employee

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1.9K Messages

2 months ago

Vation,

Thank you for reaching out and providing your feedback. We never want to hear customers having any issues with mobile services. I understand you've found it spotty and unreliable, which is something we don't want. The good news is that you have a awesome support team at Xfinity that is always ready to help. Have you had a chance to troubleshoot with our mobile experts? Does your reception vary depending on where you are?

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Vation

5 Messages

I am experiencing significant difficulties in resolving a billing issue with the service executive, which has left me with limited energy to engage with other support teams. I have concerns about the level of support provided by the Xfinity support team. As a consumer, I will explore alternative avenues to address my concerns. Thank You.

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2 months ago

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Bad Network - Not Reliable Internet 5G/4G

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