Visitor
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1 Message
Blocking phone number on phone in my account
Is it possible to block a number from my mobile Xfinity app on one of the devices in my account without having the actual device in my hands
Visitor
•
1 Message
Is it possible to block a number from my mobile Xfinity app on one of the devices in my account without having the actual device in my hands
XfinityJeniece
Official Employee
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4.5K Messages
1 month ago
Hey there, @user_9r1yem, thanks for reaching out through Xfinity Forums regarding your phone number. While the Xfinity Mobile app allows you to manage many aspects of your account, blocking a specific phone number is generally a device-level setting that must be configured directly on the phone. As a result, you would typically need access to the device itself to block an individual number.
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