calling vonage customers from my xfinity voice and xfinity mobil numbers fails!

Today, when I call a friend from either my xfinity voice (via my gateway) or my xfinity mobile iphone, the calls fail to connect. What's the problem? This has been working fine for years!

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XfinityJustinC

Official Employee

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1.5K Messages

5 days ago

Hello, @user_vn37by thank you for reaching out over Xfinity Forums for support. I'd definitely like to look into the calls not being completed from your Xfinity Voice or Xfinity Mobile service, please let me know if you're still experiencing this issue.

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user_vn37by

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2 Messages

after about 7 hours, the problem vanished. so thanks for the response, but I'm fine now!

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5 days ago

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XfinityJustinC

Official Employee

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1.5K Messages

@user_vn37by that is great to hear the problem was able to get fixed, and appreciate you taking the time to follow up. I do like to ensure I'm not overlooking anything, have you had any recent issues with any of your other services?

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5 days ago

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user_vn37by

calling vonage customers from my xfinity voice and xfinity mobil numbers fails!

XfinityJustinC

user_vn37by

XfinityJustinC

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