Visitor
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1 Message
cannot access my Xfinity (Comcast.com) email in Firefox
With no change in my Firefox (or Chrome) browser, the connection immediately sends me to a support page "/articles/account-email-information", where there is a link to the connect.xfinity, which immediately sends me to the same "support" page.
DreamSayerZ
Problem Solver
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749 Messages
5 hours ago
@user_04dor8 Is it working in Chrome? Perhaps there was an update that broke something. Try clearing your browser cache and cookies.
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BruceW
Gold Problem Solver
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26.4K Messages
56 minutes ago
Comcast/Xfinity may have zapped your email address. If you don't have a Comcast.net email address, you can't open https://connect.xfinity.com.
If you don't have a Comcast.net email address, attempting to open https://connect.xfinity.com doesn't tell you that you can't do that. Instead, it redirects to https://www.xfinity.com/support/articles/account-email-information, which fails to explain what is happening. They could fix this for a few pennies, but they prefer to keep all the pennies for themselves.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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